Replacement copies of certificates

The QCAA provides replacement copies of certificates and other educational results it holds. To protect people's privacy, copies can only be provided to the person named on the certificate.

Who to contact

* Students who complete Year 12 from 2020 will receive certificates and statements in electronic format via their learning account in the Student Portal on the myQCE website. These are official versions, which students may download to save/print at any time. Print copies may also be requested from the QCAA:

• End of year certification — students can request a free print copy via their learning account by 31 January (of the year following certification). Copies are posted in March, once applications for verification have been finalised.
• Mid-year certification — students can request a free print copy via their learning account by 31 August (in the year of certification). Copies are posted in September, once applications for verification have been finalised.

Print requests received outside of the above timeframes will need to apply to the QCAA for a print copy (see How to apply to the QCAA below).

If your certificate is not listed above, check the other organisations table below for details of which organisation to contact.

Other organisations

This table lists other organisations to contact to obtain replacement copies of certificates and statements not held by the QCAA.

How to apply

Complete this form online:

You will need to provide a certified copy of one of the following documents as proof of identity:

• valid passport
• driver licence or learner licence
• adult proof of age card
• birth certificate or extract of a birth certificate.

Documents must be current. For more information refer to the forms' explanatory notes

Note

• If your family name has changed since your certificate was issued, you will need to supply additional information as proof of your identity, e.g. a marriage certificate or name change certificate.
• If you are acting as the agent of the person named on the certificate, you will also need to supply record of authority to act as an agent.

Payment

Each certificate copy is $37.10.

Charges will apply if you need a certificate sent by any of the following services (prices subject to change):

• Domestic Express Post ($9.15)
• International standard (Airmail) ($12.30)
• International Express Post ($38.00).

Processing time

Certificates will be available for posting within seven working days following receipt of your correctly completed application.

More information

For more information, email reissue@qcaa.qld.edu.au or phone (07) 3864 0216.

Certificates & qualifications

• Queensland Certificate of Education
  • About the QCE
  • QCE eligibility & requirements
    • Core courses of study
    • Preparatory courses of study
    • Complementary courses of study
    • Literacy & numeracy requirements
    • About the Awards
    • Categories and criteria
    • Sponsors
    • Awards ceremony
    • Alumni stories
    • Award winners 2023
    • Past Award winners
    • Lists of recognised studies
    • Recognised studies - applications
    • 1 Senior schooling in Queensland
      • 1.1 Background to the QCE system
      • 1.2 Key elements of the QCE system
      • 1.3 Defining characteristics of the QCE system
      • 1.4 Equity in education
      • 1.5 Partnership with schools
      • 2.1 Eligibility for a QCE
      • 2.2 Categories of learning
      • 2.3 Additional VET QCE credit rules
      • 2.4 Recognised studies
      • 2.5 Transfer students
      • 2.6 The Student Management application and the Student Portal
      • 2.7 Issue of a QCE
      • 3.1 Eligibility for a QCIA
      • 3.2 The QCIA process
      • 3.3 QCIA reporting
      • 3.4 QCIA quality assurance processes
      • 3.5 Applying for review of QCIA information
      • 4.1 Syllabuses
      • 4.2 Delivery approaches to curriculum
      • 4.3 Resources
      • 4.4 Syllabus review and revision
      • 5.1 VET Quality Framework
      • 5.2 VET in Queensland schools
      • 5.3 VET procedures for school RTOs
      • 5.4 VET roles and responsibilities
      • 5.5 VET results and VET certificates
      • 6.1 Principles
      • 6.2 Eligibility for AARA
      • 6.3 Roles and responsibilities for AARA
      • 6.4 Reporting and approving processes for AARA
      • 6.5 Illness and misadventure
      • 7.1 Principles and attributes of assessment
      • 7.2 Assessment literacy
      • 7.3 Assessment requirements
      • 7.4 Developing a comparable assessment instrument
      • 8.1 Understanding academic integrity
      • 8.2 Integrating learning and assessment
      • 8.3 Administering internal assessment
      • 8.4 Developing a school assessment policy
      • 9.1 Quality management system
      • 9.2 Study plan approval
      • 9.3 Course of study (2024 Applied syllabuses)
      • 9.4 Units 1 and 2
      • 9.5 Applied quality assurance (Units 3 and 4)
      • 9.6 Endorsement (Units 3 and 4)
      • 9.7 Confirmation (Units 3 and 4)
      • 10.1 External assessment roles and responsibilities
      • 10.2 Developing and marking external assessment
      • 10.3 Scheduling external assessment
      • 10.4 External assessment venues
      • 10.5 Preparing for external assessments
      • 10.6 Administering external assessments
      • 11.1 Determining results
      • 11.2 School reporting responsibilities
      • 11.3 QCAA reporting responsibilities
      • 11.4 Subject result ratification and anomalies
      • 11.5 Applying for verification of information
      • 12.1 Principal
      • 12.2 Principal’s delegate
      • 12.3 Subject leaders
      • 12.4 Teachers
      • 12.5 QCAA assessors
      • 13.1 The QCAA Portal
      • 13.2 Student Management application
      • 13.3 Retaining records and student work
      • About the QCIA
      • Registration & learning accounts
      • Planning with the GIL
      • Quality assurance processes
      • Resources
      • SEP for Year 12 students
      • SEP for non-school students
      • SEP calendar
      • Finishing dates for Year 12 students
      • Authenticating a SEP certificate or statement
      • Equivalency Education Statement application
      • Application notes